How a digital dialog improves staff efficiency.
How we did it
Using in depth client and end-user needs we reconstructed Spryng’s proposition and the company’s way of working to be more efficient and future proof. During our rejuvenation process we identified business purpose, organisation setup and role definitions. In our design process we identified an entirely new way of handling (new) business requests empowering Spryng to filter and prioritise its business leads.
Increase in employee efficiency and detailed 2 year business roadmap.
What we did
Role & organisation strategy